Wheat Ridge, Colorado-based Lutheran Medical Center, which is part of Broomfield, Colorado-based SCL Health, wanted to improve its operations. "We determined a few years ago that for a hospital like ours that has a very challenging payer mix, … running an extremely cost-efficient operation was necessary for stability," said Lutheran Medical Center president and CEO Grant Wicklund in a phone interview. "One of the ways we identified we could become even more cost-efficient was to be absolutely world-class at having the appropriate length of stay." Noomi Hirsch, the medical center's vice president of operations, took the lead on the effort. In a phone interview, she explained that the organization was able to hit low-hanging fruit areas, but eventually started looking at options in the technology world to tackle the problem.